Privacy Policy

Last Updated: 1 January 2026

Altrix Edge Limited ("we", "our", "us", or "Altrix Edge") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access our website at altrix-edge.uk and use our automated cryptocurrency trading platform services.

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you register for an account, including:

• Full name and contact details (email address, telephone number, postal address)
• Date of birth and identification documents for verification purposes
• Financial information including payment methods and transaction history
• Government-issued identification for Know Your Customer (KYC) compliance
• Employment information and source of funds documentation

1.2 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system, device identifiers)
• Usage data (pages viewed, features accessed, time spent on platform)
• Trading activity and platform interaction patterns
• Location data derived from IP addresses
• Cookies and similar tracking technologies

1.3 Third-Party Information

We may receive information about you from third-party service providers, including identity verification services, payment processors, fraud prevention services, and regulatory databases to comply with legal obligations and enhance security.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To create and manage your account, execute trades, process transactions, and provide customer support
• Compliance: To verify your identity, prevent fraud, comply with anti-money laundering regulations, and meet Know Your Customer requirements
• Platform Improvement: To analyse usage patterns, enhance platform functionality, develop new features, and optimize trading algorithms
• Communication: To send account notifications, security alerts, platform updates, and respond to your enquiries
• Security: To monitor for suspicious activity, protect against unauthorised access, and maintain platform integrity
• Legal Obligations: To comply with applicable laws, respond to legal requests, and enforce our Terms of Service

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contract with you and provide our services
• Legal Compliance: Processing is required to comply with applicable legal and regulatory obligations
• Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, security, and service improvement
• Consent: Where you have provided explicit consent for specific processing activities

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, including payment processors, cloud hosting providers, identity verification services, and customer support platforms
• Regulatory Authorities: Government agencies, law enforcement, financial regulators, and other authorities when required by law or to protect our legal rights
• Business Transfers: In connection with mergers, acquisitions, restructuring, or sale of assets, your information may be transferred to successor entities
• Professional Advisers: Lawyers, accountants, auditors, and other professional advisers under confidentiality obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest using advanced cryptographic protocols
• Multi-factor authentication and access controls
• Regular security audits and penetration testing
• Secure data centres with physical and environmental controls
• Employee training on data protection and confidentiality

However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financial transaction records are typically retained for a minimum period required by applicable law, often seven years from the date of the transaction.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below. We will respond to your request within the timeframe required by applicable law.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse usage, and maintain security. For detailed information about our use of cookies, please refer to our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Altrix Edge Limited
Email: [email protected]
Address: Companies House, Crown Way, Cardiff, CF14 3UZ, United Kingdom